Gaurav has a rich experience of over 17 years in the ITES sector supporting global operations in NA, EU and APAC regions. He’s a Certified Six Sigma Black Belt, Lean Management professional & an ISO Lead Auditor (9001:2008 – QMS) with previous responsibilities of end-to-end business process and quality for annual projects worth $120m. Gaurav has worked as a Quality consultant with various leading brands such as Genpact.
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
This will close in 300 seconds
Amazon, Citibank, NooYoo Digital
English, Tagalog, Cebuano
BA Mass Communication
Customer Services, Client Retention, Marketing & Communications, Public Relations
University of the Philippines
Expand company partnerships and linkages with both private and public institutions. Automated the billing system. Met all project milestones in Sales and Marketing. Trained and mentored new customer service representative on standards and policies.
Traditional and digital Marketing, Communications, Events Management, Project Management
Strong leadership skills, Optimistic, Vibrant and Dynamic, Outgoing
1 Year
Empathic, Keen to details, Organized multi-tasker
Food – Japanese cuisine, Sports – Badminton, Interest – Beach, Pet – Cat
Philoz Visa Consultancy Inc, EngageSPARK Ph Inc., Taft Properties
English, Tagalog, Cebuano
Juris Doctor
Operations and Marketing Manager, Customer Success Officer, Marketing Officer, Chief Relations Officer
University of the Philippines
Successfully managed and designed all marketing strategies both offline and digital. Maintained an excellent flow of leads and clients. Contributed and maintained the company website through WordPress. Organized international corporate events.
Automation (Zapier, FlowXO), CRM management, WordPress, Presentation Dynamics
Efficient client communications, Flexible, Creative, Detail-oriented
1 Year
Continuous Process Improvement, Interpersonal Skills, Adaptability
Food – Lechon, Sports – Vollyball, Interest – Reading Novels, Pet – Dog
Empowertech, BIO RX, Ssi Canada
English, Tagalog, Cebuano
Bachelor in Elementary Education
Account Sales Officer, Lead Generation Officer, Telemarketing, Appointment Setter
University of Cebu
Successful in selling Technology Services and SaaS products in US and Canada markets. Awarded as Top Sales Agent. Established process control system on Operations, Sales, and Finance department. Proven leadership abilities and highly focused on driving team quotas.
Creative thinking, Strong communications skills, Interpersonal skills
Confident and competitive, Passionate in Sales, Love to achieve sales quota, Excellent in handling Sales Accounts
3 Year
Passionate in Sales, Independent worker, Strong relationship-building skills
Food – Filipino cuisine, Sports – Motorsports, Interest – Motorcycle enthusiasts, Pet – Dog
Netflix, Target, Riot Games
English, Tagalog, Cebuano
BS Psychology
Marketing Coordinator, Customer Success Officer, Quality Assurance Officer, Customer Relations Management
University of San Carlos
Developed Mover System in CRM (used primarily for Moving Companies). Created Marketing Plan for CRM to generate Sales. Designed robust pipeline for Sales. Pioneer Quality Assurance team for a globa gaming brand.
Microsoft Office (Advanced), Customer Service Skills, Strategic Planning, Leadership
Resilient, Humble, Trustworthiness, Discipline
1 Year
Fostering Communication, Attention to Details, Continuous Learning
Food – Filipino cuisine, Sports – Badminton, Interest – Playing guitar, Pet – Cat
EarthLink Internet Service, Vonage, AT&T Internet Service
English, Tagalog, Cebuano
BS Information Technology
Training & Development, PR & Media Relations, Marketing Management, Virtual Event Coordination & Planning
University of San Carlos-Technological Center
Youth Leader – SK Chairman, President. Awarded as Youngest Event Entrepreneurs in Cebu. Consistent Top Performer Customer Service Representative. Organized and facilitated various Leadership workshops
G-Suite, Asana, CRM, Landing Page Design
Excellent People Skills, Empathic Listener, Self-motivated, Manage multiple Digital Marketing projects
2 Years
Highly Organized, Values Service & Compassionate, Promotes Equality & Diversity
Food – Filipino cuisine, Sports – Badminton, Interest – Hosting, Pet – Dog
